Knowledge Base
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Knowledge Base
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Release Notes
Missed Call ReportPipedrive TelephonyAuto Answer Toggle: Auto Answer for All Regular Incoming CallsAssureAd Integration: Sync User Add/Update/Delete from Azure AD to CallHippoNumber Insights: Track Performance Without Leaving the Numbers Page!Call Charges Calculation Based on Both “From” and “To” Number PrefixesMetro Packs Are Here: Purchase US Numbers in Bulk!Trigger Outbound Calls Directly from Your System via APINotify Agents When Shared Number Call is AnsweredVPN Connection Warning Added During Call PlacementAllow Agents to View and Pick Calls Waiting in QueueDirect Access to AI Copilot Call Insights from Call LogsAttempt Manager with Common List for Auto Dialers.High Credit Usage Alert on Call Hangup with Email NotificationSidebar and Settings RevampNumbers Export FunctionalityEmbedded Dialer ImprovementNew Releases : February 2026Missed Call Visibility with Agent TaggingSync Call Scribe Details, AI Voice Agent & AI Copilot Insights Across IntegrationsASA & SLA Metrics in Call AnalyticsIntroducing SuperU Integration!

Missed Call Report

Excited to introduce a new report! A new Missed Call Report has been added to the Reports section, giving full visibility into missed incoming calls and whether a callback was attempted. Everything you need to track missed call follow-ups is now available in one place.

The report displays Date & Time, Agent Name, Assigned Number, Caller Number, Callback Attempted (Yes/No), Callback User, and Callback Date & Time. It covers the last 15 days of data.


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