Knowledge Base
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Knowledge Base
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Release Notes
Missed Call ReportPipedrive TelephonyAuto Answer Toggle: Auto Answer for All Regular Incoming CallsAssureAd Integration: Sync User Add/Update/Delete from Azure AD to CallHippoNumber Insights: Track Performance Without Leaving the Numbers Page!Call Charges Calculation Based on Both “From” and “To” Number PrefixesMetro Packs Are Here: Purchase US Numbers in Bulk!Trigger Outbound Calls Directly from Your System via APINotify Agents When Shared Number Call is AnsweredVPN Connection Warning Added During Call PlacementAllow Agents to View and Pick Calls Waiting in QueueDirect Access to AI Copilot Call Insights from Call LogsAttempt Manager with Common List for Auto Dialers.High Credit Usage Alert on Call Hangup with Email NotificationSidebar and Settings RevampNumbers Export FunctionalityEmbedded Dialer ImprovementNew Releases : February 2026Missed Call Visibility with Agent TaggingSync Call Scribe Details, AI Voice Agent & AI Copilot Insights Across IntegrationsASA & SLA Metrics in Call AnalyticsIntroducing SuperU Integration!

Auto Answer Toggle: Auto Answer for All Regular Incoming Calls

A new Auto Answer Incoming Calls toggle has been introduced in user settings. Previously, the Auto Answer feature only worked for Auto Dialer and CRM Telephony calls. With this update, a separate toggle is now available to automatically answer all regular incoming calls, other than Auto Dialer and CRM Telephony calls, within 2 seconds.


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