Knowledge Base
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Knowledge Base
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Release Notes
Introducing AI Call Scoring in AI Copilot!Unique Dialed Numbers Column Added to Agent Performance ReportSSO integration via OktaAuto-Disconnect for Machine-Detected Calls After Set DurationUser-Level Country Restrictions for Outgoing CallsAdd Contacts to a Running Parallel Dialer CampaignPipedrive TelephonyCustom Integration: Connect Any CRM to Auto Dialer Lists via APIMissed Call ReportAuto Answer Toggle: Auto Answer for All Regular Incoming CallsAssureAd Integration: Sync User Add/Update/Delete from Azure AD to CallHippoNumber Insights: Track Performance Without Leaving the Numbers Page!Call Charges Calculation Based on Both “From” and “To” Number PrefixesMetro Packs Are Here: Purchase US Numbers in Bulk!Trigger Outbound Calls Directly from Your System via APINotify Agents When Shared Number Call is AnsweredVPN Connection Warning Added During Call PlacementAllow Agents to View and Pick Calls Waiting in QueueDirect Access to AI Copilot Call Insights from Call LogsAttempt Manager with Common List for Auto Dialers.High Credit Usage Alert on Call Hangup with Email NotificationSidebar and Settings RevampNumbers Export FunctionalityEmbedded Dialer ImprovementNew Releases : February 2026Missed Call Visibility with Agent TaggingSync Call Scribe Details, AI Voice Agent & AI Copilot Insights Across IntegrationsASA & SLA Metrics in Call AnalyticsIntroducing SuperU Integration!

Auto-Disconnect for Machine-Detected Calls After Set Duration

A new setting "Auto-Disconnect Machine-Detected Calls Exceeding Set Duration" has been added under Global Settings → Call & SMS Settings → In Call Settings. When an outgoing call is detected as a machine with no active conversation, the system will now automatically end the call at the configured time limit is reached. The duration can be set between 30 and 1800 seconds by Owner/Admin users. The call will be marked as "Machine Detected" with the reason "Machine Detection time limit exceeded."


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